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Google  •  Software Beyond Boundaries

Democratizing artistic expression through collaborative creative software

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How It All Started

The brief was to push the boundaries of ambient computing by crafting experiences that could inspire the next generation of digital interaction and unlock entirely new creative potential. The goal was to design software that broke free from legacy limitations, opening up the creative process and enabling a generational leap forward in what’s possible.

In my role as Director of Product Design, I led a small, high-performing team through every stage of the work. From shaping experience strategy and refining team operations to driving execution, I focused on building deep collaboration with cross-functional partners to stay aligned, keep momentum strong, and bring clarity at every step.

A Closer Look at the Problem

The rise of the fourth wave of computing brings a rare opportunity to rethink how creative expression happens. With the power of advanced cloud technology, we saw the potential to build a new generation of creative tools—ones that would enable artists and creators to work in entirely new ways and unlock levels of innovation not previously possible.

At the same time, video had become the medium of choice for a new generation of storytellers. We set out to meet that moment by developing collaborative video software that could transform how people create, consume, and connect. This wasn’t just about keeping up, it was about redefining what’s possible.

The devil’s in the details—and so are the answers. A sharper look at the key topics likely on your mind.

It’s always an honor to have work recognized by the creative industry’s leading voices. Whether for global brands or breakthrough moments, these awards reflect what’s possible when teams rally around a clear idea, push boundaries, and execute with craft. While the trophies are never the goal, they’re a proud reminder of what purposeful creativity can achieve.

    • A future-facing opportunity space was defined within ambient and spatial computing—free from legacy tool constraints, by identifying unmet creative needs through landscape analysis.

    • Deep contextual research with media creators, including workflow audits, interviews, shadowing, and co-creation sessions, uncovered how existing tools limited ideation, collaboration, and output.

    • User mindsets, roles, and intent were modeled across the creative process, defining key archetypes, clarifying primary and secondary audiences, and surfacing underserved journey moments.

    • Friction points in creative tools were mapped, such as versioning conflicts, platform silos, and multiplayer limitations, to reveal systemic blockers to innovation.

    • Cross-functional opportunity framing with design, engineering, and business leads shaped a shared strategic vision: a generational leap in collaborative creativity, not just an incremental feature set.

  • This wasn’t just about diagnosing friction—it was about reimagining what creative collaboration could be. Without deeply understanding how creators were working, and where tools were quietly failing them, we would’ve risked building more of the same. By combining human insight with an informed view of where technology was headed, we were able to frame the challenge not as an upgrade, but as a strategic inflection point. That clarity gave the team a bold but grounded north star, and ensured every step forward had real traction.

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How We Made It Happen

This was a deeply collaborative effort, bringing together expertise from across the organization. From the start, we established clear ways of working and mapped out key milestones to guide the journey, ensuring alignment and momentum throughout. Customer research played a central role. We invested heavily in understanding the full spectrum of user needs—through interviews, shadowing sessions, and co-creation workshops. These insights weren’t just informative, they were foundational. They guided the strategy, shaped the experience, and helped ensure we were solving the right problems in the right ways. It was this deep, user-centered approach that made the transformation truly meaningful.

Design and engineering moved in lockstep, each decision shaped through tight collaboration. Just as important was ongoing engagement with stakeholders, creating a shared sense of ownership and ensuring the work remained grounded and relevant.

The devil’s in the details—and so are the answers. A sharper look at the key topics likely on your mind.

It’s always an honor to have work recognized by the creative industry’s leading voices. Whether for global brands or breakthrough moments, these awards reflect what’s possible when teams rally around a clear idea, push boundaries, and execute with craft. While the trophies are never the goal, they’re a proud reminder of what purposeful creativity can achieve.

    • A structured roadmap balanced creative vision with feasibility, ensuring exploration was paired with milestone accountability.

    • Generative ideation sprints with cross-functional teams jumpstarted rapid prototyping of new interaction models for real-time editing, ambient collaboration, and shared creative spaces.

    • Ongoing user validation at every fidelity level tested rough concepts through to functional flows, grounding decisions in real use cases.

    • Working prototypes were built and refined to support multiplayer logic, version history transparency, and seamless handoff, ensuring interactions were intuitive and technically sound.

    • Tight design–engineering loops addressed constraints early, reduced risk, and ensured system readiness for scale.

    • Executive demos and review forums were orchestrated at key checkpoints to align stakeholders, secure support, and build momentum through change.

  • This wasn’t about fast iteration for its own sake, it was about building toward something truly new, without losing the thread. Testing collaborative depth early allowed us to uncover and address foundational challenges before they became embedded. The constant loop of insight, prototyping, and validation gave the vision real shape, and credibility. And the structured cadence of review and governance helped translate bold thinking into tangible momentum, without losing alignment or over-engineering. It was this balance of ambition and structure that moved the work from concept to capability.

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The Impact So Far

By staying focused and moving with purpose, the team delivered something truly innovative—pushing the boundaries of what video software can be. The outcomes spanned product strategy, detailed feature documentation, future roadmap planning, creative direction, and a strong grasp of engineering needs. Every element came together to create a vision that was both inspiring and executable.

 

This work pushed Google to aim higher, challenging internal teams to think bigger and build smarter. It not only elevated the standard for what a creative tool could do, but also positioned Google strongly in a rapidly evolving market—setting the stage for long-term leadership and giving users the power to create in ways they never could before.

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Brad Donnelley

Design Leadership

Brad Donnelley 

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